Shipping & Delivery Policy

Thank you for choosing Lay Hospitality Solutions LLP. This Shipping & Delivery Policy outlines how orders are processed and delivered.

Order Processing

• Orders are processed within 2–5 business days after successful payment confirmation.

• Orders are not processed on Sundays or public holidays.

• In case of bulk or customized orders, processing time may vary and will be communicated separately.

Shipping & Delivery Timeline

• Standard delivery time: 5–10 business days

• Delivery timelines may vary depending on the customer’s location, product availability, and courier partner.

• Unexpected delays due to weather conditions, logistics issues, or force majeure events are beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at the time of checkout or communicated before order confirmation.

• Any additional charges such as local taxes or duties (if applicable) are the responsibility of the customer.

Delivery Partners

We use reliable third-party courier and logistics service providers to ensure safe and timely delivery of orders.

Order Tracking

Once your order is dispatched, tracking details may be shared via email or phone, depending on availability.

Delivery Conditions

• Orders will be delivered to the address provided at the time of checkout.

• Customers are responsible for providing accurate and complete delivery information.

• Lay Hospitality Solutions LLP is not responsible for delays or non-delivery due to incorrect or incomplete address details.

Damaged or Missing Items

If you receive a damaged package or if any items are missing, please report the issue within 48 hours of delivery along with supporting images.

Contact Us

For any shipping or delivery related queries, please contact:

Lay Hospitality Solutions LLP

Website: https://lhsglobal.in/
Email:layhospitalitysolutions@yahoo.in
Phone: +91 98245 20107